At Asif Trading, customer satisfaction and quality standard are our top priorities. If you receive an item and wish to return or exchange it, we offer a straightforward 7-Day Refund and Exchange Guarantee.
Mandatory Conditions for Return / Refund
- Zero Damage / Unused Condition: The product must be completely unused, unmounted, and free from any scratches, dents, or wear.
- 100% Complete Pack (No Missing Parts): Every single component, fitting, screw, bracket, plate, clip, or mounting accessory that was part of the original package must be completely intact and present.
- Original Packaging: Products should ideally be packed in their original box or protective covering to prevent damage during return transit.
-
Urdu Policy Summary (خلاصہ):
"7 دن کے اندر ریفنڈ یا سامان کی واپسی کی سہولت موجود ہے بشرطیکہ سامان بالکل نیا ہو، کوئی نقصان یا خرابی نہ ہو، اور سامان کے پیکٹ میں سے کوئی بھی چیز، پرزہ، یا اسکرو کم نہ ہو۔"
How to Request a Return / Refund:
- Take clear photos/videos of the product showing it is complete and undamaged.
- Send your Order ID and photos to our WhatsApp at 0322-4540336.
- Our team will verify the condition and provide return parcel booking details.
- Upon safe receipt and physical inspection of the returned parcel, your refund will be transferred via EasyPaisa, JazzCash, or Bank Transfer within 24–48 hours.